Get in Touch

Have a question about our handmade creations? Want to discuss a custom order? We'd love to hear from you!

Contact Information

Visit Our Studio

Unit 2 Fordham House
46 Newmarket Road, Fordham
ELY - CB7 5LL

Email Us

hello@beadcraftstudio.com

Call Us

+1 712-693-1243

Studio Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

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Frequently Asked Questions

How long does shipping take?

Standard shipping takes 5-7 business days within the US. Express shipping (2-3 days) is available at checkout. International orders typically arrive within 10-15 business days.

Can I request a custom design?

Absolutely! We love creating custom pieces. Visit our Custom Orders section on the homepage or contact us directly to discuss your vision. Custom orders typically take 2-3 weeks to complete.

What is your return policy?

We accept returns within 14 days of delivery for unworn items in original packaging. Custom orders are non-refundable but we'll work with you to ensure you love your piece.

Do you offer gift wrapping?

Yes! Every order comes beautifully packaged in our signature gift box. We also offer premium gift wrapping with handwritten notes for special occasions.